FAQ | Top Supplier of Deadlocks and Security Door Hardware

FAQ | D&D Builders Hardware Co. located in Taiwan, is a professional custom hardware manufacturer with rich experience in producing the OEM/ODM door and window hardware, building hardware and automotive parts according to customers' individual needs and designs.

FAQ


What manufacturing capabilities do we offer?

We provide stamping, die-casting, forging, extrusion, CNC turning, plastic injection, rubber moulding, etc., enabling full process from tooling to mass production.

Do we accept OEM orders?

Yes, we accept OEM orders, from customer drawings or concepts, we design moulds, verify samples and mass-produce, and affix your brand label.

What is the minimum order quantity (MOQ)?

MOQ depends on the complexity of the part. Please contact our sales team for specific figures.

How long does sample production take?

Sample production time depends on mould, typically 4~8 weeks.

What information do we need to provide the quote?

Please provide part drawings (2D/3D), material, quantity, surface treatment, etc., and we will evaluate the possibility of producing the item and organize the quote shortly.

How does branding/logo customisation work?

Provide your brand/logo files, we will confirm placement and effect during sample stage, then proceed to mass production.

Do we support global shipping?

Yes, we provide international logistics and support export to multiple countries.

Are samples charged?

Before a formal order is signed, sample fee may apply, which can be deducted when batch production commences.

How do we ensure quality?

We have rigorous quality control processes: incoming inspection, in-process inspection, final inspection, and we can provide 100% inspection or sampling reports per customer request.

Which types of doors does our SLIDEback suit?

Suitable for aluminium doors, timber doors, glass doors, barn doors, or frameless glass door...etc

What type of hardware is suitable for securing a patio door leading to a pool?

The DL-01-PA LATCHback secures sliding patio doors at a child safe height, automatically engaging when the door closes to prevent unsupervised access to the pool.

What are our standard shipping terms?

For orders over USD 5,000, the shipping term is FOB Taiwan. For orders under USD 5,000, the shipping term is Ex Works (EXW).

How can I place an order or request a quotation?

You can email our sales team at ddsales@dnd.com.tw with your product enquiries, specifications, quantities, and any required finishes.

What is our production lead time for orders?

Lead time varies depending on the complexity of customization and order volume. Once you provide your specifications, we will quote a reliable timeline.


FAQ | Advanced Electromagnetic Locks for Enhanced Security Solutions

D&D Builders Hardware Co., a premier Taiwanese manufacturer, specializes in high-quality hardware solutions, including door closers, exit devices, glass hardware, door locks, hinges, handles, and access control systems. Renowned for their innovation and quality, D&D products are crafted to enhance security, functionality, and aesthetic appeal in residential and commercial applications. With a commitment to safety and compliance, their UL-certified products ensure reliable performance and long-lasting durability. D&D Builders Hardware Co. continues to lead the market with cutting-edge designs and comprehensive door and window solutions.

D&D Builders Hardware Co. excels in providing exceptional service through comprehensive hardware solutions for doors and windows. Their dedication to customer satisfaction is evident in their tailored support, expert guidance, and extensive after-sales service. Offering a wide range of high-quality products, including door closers, exit devices, glass hardware, and access control systems, D&D ensures every client receives reliable, innovative, and secure solutions. Their commitment to excellence and industry standards positions them as a trusted partner in both residential and commercial sectors.

D&D has been offering customers high-quality door hardware manufacturing, both with advanced technology and over 20 years of experience, D&D ensures each customer's demands are met.